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Client Survey

General information
Date:
School Name:
Tour Destination:
Group Leader:
Tour Date(s):
Address:
Number of Participants:
Dear

Please take a moment to answer the following questions about your tour and your experience with us.
Please rate the following on a scale of 5-1 with 1 being need improvement and 5 being great. Select your response.

EFT's Services:
Great-Avg- Needs Improvement
Comments
The overall performance of EFT


The Value of our colored brochure


The Value of our Operation Manual


The Value of luggage  tags


The Value of Emergency Medical Insurance


Would you recommend EFT to other group leaders?




Comments:

 
How can we improve our service?  
Account Representative
Great-Avg- Needs Improvement
Comments
Who was your Account Representative?  
The overall performance of your Account Representative.



The availability of your Account Representative.


The Knowledge of your Account Representative.




Comments:




 
  Coordinator/Escort
Great-Avg- Needs Improvement
Comments
Who was your EFT Tour?
 
The overall performance of your Coordinator/ Escort



The knowledge of your Coordinator/Escort



Comments:



 
Will you plan another tour with EFT in the future?


Your Tour
Great-Avg-Needs Improvement
Comments
Your overall tour


What was your favorite part of the tour?  
What was your least favorite part of the tour?  
Would you recommend this tour to other groups?



Comments:
 
Bus Transportation:
Great-Avg-Needs Improvement
Comments
The buses provided for your tour.


The courteousness of your bus driver(s)


The knowledge of your bus driver(s)


The punctuality of your bus driver(s)


What was the name of your bus company?  
Would you recommend this bus company to other groups?  
Comments:
 
Meals
Great-Avg-Needs Improvement
Comments
The overall quality of your meals


The overall quantity of your meals


What was your favorite meal?  
What was your least favorite meal?
 
Comments:
 
Hotel
Great-Average-Needs Improvement
Comments
The overall quantity of hotel


The location of the hotel


Comments:
 
General Suggestions & Comments:
 
       
Thank You,
 For Participating (EFT)
   
 
* REQUIRED FIELDS- APPLICATION IS NOT PROCESSED IF LEFT BLANK

Fax or Call Us   Our Address
International or USA Tours
Toll Free: 1-866-608-4360
Local Phone: (305) 251-8853
Fax: 1-800-660-4298
  18001 Old Culter Road
Suite 403
Palmetto Bay, FL 33157
USA
     
E-mail Us   Our Web site
info@goeft.com   www.goeft.com

 


We reserve the right to make corrections. Please email us
18001 Old Cutler Road Suite 403 | Palmetto Bay, Florida 33157- USA
Phone: 305-251-8853 | 1-866-608-4360 | Fax: 1-800-660-4298 info@goeft.com
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